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The Leeds Times (TLT) > Help & Resources > How to get free debt help in Horsforth this week
Help & Resources

How to get free debt help in Horsforth this week

News Desk
Last updated: June 20, 2026 5:04 am
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5:04 am
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How to get free debt help in Horsforth this week

You can get free debt help in Horsforth this week by contacting Better Leeds Communities for their Thursday drop-in session (9am–12 noon) or calling Citizens Advice Leeds’ debt helpline at 0808 278 7878. Both services offer face-to-face and telephone advice with no appointment needed for the drop-in.

Contents
  • What free debt help services are available in Horsforth this week?
  • How do I access Better Leeds Communities’ debt drop-in session?
  • What are the opening times for Citizens Advice Leeds debt services?
  • How does StepChange Debt Charity help Horsforth residents?
  • What debt advice options does Christians Against Poverty offer?
  • What national debt advice services can Horsforth residents use?
  • What information should I prepare before calling debt advice services?
  • Which debt advice services offer face-to-face appointments in Leeds?
  • How do I know if a debt advice service is free and legitimate?
  • What types of debt can these services help me with?
        • Where can I get free debt help in Horsforth this week?

What free debt help services are available in Horsforth this week?

Better Leeds Communities offers a debt drop-in session every Thursday from 9am to 12 noon at their service location, requiring no appointment. Citizens Advice Leeds provides free debt helpline support at 0808 278 7878 Monday to Friday 9am–5pm, with face-to-face appointments available at Oxford House in Leeds city centre.

Horsforth residents have access to multiple free debt advice services through Leeds-based organizations. Better Leeds Communities, funded by Henry Smith, provides their Debt Outreach Service specifically for people struggling with debt alongside other challenges including substance misuse, homelessness, mental ill-health, long-term health conditions, and disabilities.

The Thursday drop-in session operates between 9am–12 noon with no appointment required. You simply call on during this time window. Advisors prepare by having your financial information ready before attending. This service accepts referrals through the Linking Leeds Social Prescribing Service for Leeds, making it referral-only for their outreach program.

Citizens Advice Leeds operates from Oxford House at Oxford Row, Leeds, LS1 3BE. Their drop-in service without appointment runs Monday, Wednesday and Friday from 9am–1pm. Appointments-only sessions occur Monday, Wednesday and Friday 1pm–5pm, plus Tuesday and Thursday 9am–5pm. Their debt helpline number 0808 278 7878 is free and available Monday–Friday 9am–5pm.

StepChange Debt Charity operates from Wade House, Merrion Centre, Leeds, LS2 8NG, providing free debt and money managing advice via their helpline 0800 138 1111. This service runs Monday to Friday 8am–8pm and Saturday 9am–2pm.

Christians Against Poverty (CAP) delivers free professional debt help face-to-face through local churches across communities. They negotiate with creditors to reduce outstanding debts and provide budgeting advice. Contact them at 0800 328 0006 for their national service.

National Debtline offers phone and webchat services for England and Wales at 0808 808 4000, available Monday to Friday 9am–8pm and Saturday 9:30am–1pm.

What free debt help services are available in Horsforth this week?

How do I access Better Leeds Communities’ debt drop-in session?

Attend Better Leeds Communities’ debt drop-in session every Thursday from 9am to 12 noon without needing an appointment. Prepare your financial information before arriving, including details of your debts, income, bills, and expenses so advisors can tailor advice to your personal situation.

Better Leeds Communities offers their Debt and Finances service Monday to Friday, 10am–4pm for scheduled appointments either face-to-face or on the telephone. Their main contact number is 0113 275 4142 with email advice@betterleeds.org.uk.

The organization provides free, confidential, and impartial money advice tailored to your personal situation. One of their friendly team of advisors will work with you directly. This service is specifically designed for residents struggling with debt across the Leeds area, including Horsforth.

For those needing budgeting support, Better Leeds Communities offers a Budgeting Digital Tool. Their Budgeting Digital Pack contains tips, advice, and engaging activities that you work through in your own time at your own pace. The pack is accessible digitally at their Digital budgeting pack location.

Users of their Debt Outreach Service, funded by Henry Smith, are identified through the Linking Leeds Social Prescribing Service for Leeds. This referral-only service supports people who are battling multiple interconnected issues beyond just debt.

The project takes a flexible approach that accounts for barriers people may face, including transport costs and childcare costs, which can prevent access to mainstream support services. This flexibility makes the service particularly accessible for Horsforth residents who might face transportation challenges getting to city centre locations.

When attending the Thursday drop-in, having your financial information prepared is essential. Advisors need to see your complete financial picture to provide tailored advice. This includes listing all debts with amounts, interest rates, and payment schedules, plus documenting your monthly income and all regular expenses.

What are the opening times for Citizens Advice Leeds debt services?

Citizens Advice Leeds offers drop-in service without appointment Monday, Wednesday, and Friday from 9am–1pm. Appointments-only sessions run Monday, Wednesday, and Friday 1pm–5pm, plus Tuesday and Thursday 9am–5pm. Their debt helpline 0808 278 7878 is free Monday–Friday 9am–5pm.

Citizens Advice Leeds provides help with benefits, housing, employment problems, debt advice, and more at their Oxford House location. The address is Oxford House, Oxford Row, Leeds, LS1 3BE.

Their comprehensive service covers welfare benefits, debt, housing, and employment issues. This means if your debt problem connects to any of these areas, Citizens Advice can address the full picture.

The phone number 0808 278 7878 is free and available Monday–Friday, 9am–5pm. You can talk to them online about a debt problem using chat during these hours. Chat availability is 9am–8pm Monday to Friday and 9:30am–1pm Saturday for general Citizens Advice services.

For those who cannot hear or speak on the phone, Relay UK service is available at 18001 then 0800 240 4420 for the debt helpline. The debt helpline operates 9am–8pm Monday to Friday and 9:30am–1pm Saturday.

Citizens Advice Leeds is part of the broader Citizens Advice network, which includes Chapeltown Citizens Advice also using the 0808 278 7878 number. This network provides consistent service standards across different Leeds locations.

How does StepChange Debt Charity help Horsforth residents?

StepChange Debt Charity helps Horsforth residents through their freephone helpline 0800 138 1111, available Monday–Friday 8am–8pm and Saturday 9am–2pm. They also offer Debt Remedy, their anonymous online debt advice tool at www.stepchange.org, which provides immediate assistance without traveling to their Leeds office at Wade House, Merrion Centre, LS2 8NG.

StepChange is a charity with over 20 years of experience helping over 500,000 people annually. Their team of experts provides free debt and money managing advice. This scale of operation demonstrates established expertise in debt resolution.

The organization is authorised and regulated by the Financial Conduct Authority (FCA), ensuring professional standards and consumer protection. Their registered office is at 123 Albion Street, Leeds, LS2 8ER.

Take control of finances by calling the helpline on 0800 138 1111, which is free from all mobile networks across the UK. Alternatively, complete Debt Remedy, their anonymous online debt advice tool at www.stepchange.org.

The online tool provides anonymous advice, meaning you don’t need to disclose your identity immediately. This removes barriers for people uncomfortable with face-to-face contact initially.

StepChange’s physical location is Wade House, Merrion Centre, Leeds, LS2 8NG, though most residents use phone or online services rather than visiting.

What debt advice options does Christians Against Poverty offer?

Christians Against Poverty (CAP) offers free debt help delivered face-to-face through local churches, providing both practical and emotional support. They negotiate with creditors to reduce outstanding debts and create suitable budgets. Contact them at 0800 328 0006 for their national service delivering debt counselling, money management, job clubs, and life skills groups across Leeds.

CAP UK operates on the principle that poverty destroys lives, robbing people of joy, hope, and opportunities. They won’t settle for this and provide free professional debt help as part of their mission.

CAP brings good news, hope, and freedom to people in debt. Every client receives a home visit while CAP handles all creditor negotiation to reduce outstanding debts.

They provide advice on suitable budgets so clients meet their debts while local volunteers offer ongoing support. This volunteer support component provides continuous assistance beyond initial advice.

Services include free holistic debt advice, practical and emotional support for anyone struggling with unmanageable debt. Their approach is holistic, meaning they address the full person, not just the financial numbers.

All services are delivered face-to-face through local churches, meaning you receive both practical and emotional support on your journey. This church-based delivery model creates community connections.

CAP provides free professional debt help, job clubs, life skills groups, and money education in the heart of communities. The job clubs and life skills groups address underlying causes of debt beyond immediate financial issues.

Contact CAP at 0800 328 0006 for their national service. Services across Leeds deliver debt counselling, money management, job clubs, life skills groups, and support for people breaking addictions.

For existing debt help cases, CAP offers text service at 07860 033177, email at info@capuk.org, and phone at 01274 761999. Lines are open 9:30am–5pm Monday to Thursday and 9:30am–3:30pm Friday.

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What national debt advice services can Horsforth residents use?

Horsforth residents can use National Debtline (0808 808 4000, Monday–Friday 9am–8pm, Saturday 9:30am–1pm), Citizens Advice debt helpline (0800 240 4420, Monday–Friday 9am–8pm, Saturday 9:30am–1pm), and Debt Advice Foundation (0800 043 40 50, Monday–Friday 8am–6pm). All offer free phone and webchat services with no geographic restrictions.

National Debtline offers phone and webchat services in England and Wales at 0808 808 4000, available Monday to Friday 9am–8pm and Saturday 9:30am–1pm. This service provides free and independent debt advice without geographic limitations within England and Wales.

Citizens Advice debt helpline operates at 0800 240 4420, available Monday to Friday 9am–8pm and Saturday 9:30am–1pm. The debt helpline specifically handles debt problems during these hours.

Debt Advice Foundation provides service at 0800 043 40 50, available Monday to Friday 8am–6pm. This extends the morning start time compared to other services.

These charities provide free advice, self-help tools, online chat, and helplines. The self-help tools include digital resources you can access independently.

Money Helper is a national UK website giving free advice on saving and borrowing, budgeting, and benefits. You can talk to them on the phone or chat online, and it includes a search tool to find local debt advice services near you.

The Leeds Money Information Centre (MIC) is a website from Leeds City Council helping you find free debt advice, get low-cost loans, and learn to save money and lower bills. This local resource complements national services.

Green Doctor is a free service from Groundwork helping you stay warm in winter, save water and energy, fix problems like heat loss, damp, or mould, install small fixes like draft excluders, and get emergency heating or help with energy debts. You need to fill out an online referral form to get help, as they do not have a phone number.

Stop Loan Sharks investigates and prosecutes illegal money lenders and provides support for borrowers in the UK at 0300 555 2222 or reportaloanshark@stoploansharks.gov.uk. If you have borrowed from a loan shark or are worried about someone else, they keep you safe.

What information should I prepare before calling debt advice services?

Prepare a complete list of all debts including amounts, interest rates, and payment schedules, plus document your monthly income and all regular expenses. Have details of your housing situation, benefits received, and any previous communication with creditors ready before contacting any debt advice service.

Better Leeds Communities requires you to have specific information ready so advisors can help effectively. This preparation ensures advisors understand your complete financial situation immediately.

Your financial information should include all debts with specific numbers: total amounts owed, interest rates charged, monthly payment requirements, and payment due dates. This quantitative data allows advisors to calculate realistic repayment options.

Document your monthly income sources and amounts, including wages, benefits, pensions, or other regular income. List all regular expenses including housing costs, utilities, food, transport, and any other mandatory payments.

Housing situation details matter because debt advice often connects to housing security. Include whether you rent or own, your monthly housing costs, and any arrears or outstanding issues with landlords or mortgage providers.

Benefits information is crucial because Citizens Advice Leeds helps with welfare benefits alongside debt. Document which benefits you receive, amounts, and any pending applications or changes.

Previous creditor communication records help advisors understand what negotiations have already occurred. Include dates of contact, names of representatives, agreements made, and any written correspondence.

CAP requires your CAP Plan number if you have an existing case, found on any letters from them. This number tracks your case easily through their system.

When contacting CAP for existing cases, be ready to answer security questions before discussing your case. Have personal identification details available for verification.

If your budget is not working, your agreed amount is not payable on the agreed date, or your circumstances change (such as energy bill increases), contact your advisor immediately. Document these changes before calling.

Which debt advice services offer face-to-face appointments in Leeds?

Better Leeds Communities offers face-to-face appointments Monday–Friday 10am–4pm plus Thursday drop-in 9am–12 noon. Citizens Advice Leeds provides drop-in service Monday, Wednesday, Friday 9am–1pm and appointments Monday–Friday 1pm–5pm at Oxford House, Leeds. Ebor Gardens Advice Centre offers face-to-face, digital, and telephone help including debt advice.

Better Leeds Communities provides appointments face-to-face or on the telephone Monday to Friday, 10am–4pm. Their physical service location accepts visitors during these hours for scheduled appointments.

The Thursday debt drop-in session at Better Leeds Communities operates 9am–12 noon with no appointment required. You call on during this window without prior scheduling.

Citizens Advice Leeds operates from Oxford House, Oxford Row, Leeds, LS1 3BE. Their drop-in service without appointment runs Monday, Wednesday, and Friday 9am–1pm.

Appointments-only at Citizens Advice Leeds occur Monday, Wednesday, and Friday 1pm–5pm, plus Tuesday and Thursday 9am–5pm. This provides full weekday coverage for scheduled meetings.

Ebor Gardens Advice Centre provides face-to-face, digital, and telephone help and advice including debt advice, plus the Leeds Money Buddy service for home budgeting, energy, benefits, and financial wellbeing support. Their contact number is 0113 235 0276 with email admin@egac.org.

St Vincents Support Centre offers face-to-face, digital, and telephone help and advice for debt, money problems, and other issues at 0113 248 4126, with email advice.leeds@svp.org.uk.

Christians Against Poverty delivers all services face-to-face through local churches, meaning you receive support in community locations rather than formal office settings. This church-based delivery creates accessible, familiar environments.

How do I know if a debt advice service is free and legitimate?

All legitimate free debt advice services in Leeds are charities or government-backed organizations including Better Leeds Communities, Citizens Advice, StepChange, CAP, National Debtline, and Debt Advice Foundation. These services never charge fees, are FCA-regulated where applicable, and offer free phone numbers (0800 or 0808 prefixes). Avoid any company charging fees for debt advice.

Citizens Advice explicitly warns to be wary of debt companies that charge fees. Legitimate services are charities or government-backed organizations providing free assistance.

StepChange is authorised and regulated by the Financial Conduct Authority (FCA), ensuring professional standards. FCA regulation provides consumer protection and accountability.

All listed services use freephone numbers: 0800 or 0808 prefixes indicate free calls from UK phones. Citizens Advice Leeds phone 0808 278 7878 is free Monday–Friday 9am–5pm. StepChange helpline 0800 138 1111 is free from all mobile networks across the UK.

Better Leeds Communities offers free, confidential, and impartial money advice. “Impartial” means they don’t push specific products or providers.

National Debtline offers free and independent debt advice. “Independent” means they don’t represent banks or creditors.

CAP provides free professional debt help as part of their mission to release people from debt, poverty, and its causes. Their charity status ensures no fees.

Debt Advice Foundation provides free advice at 0800 043 40 50. The freephone number confirms no cost.

Shelter offers free debt advice from a charity, including free legal help if your home is at risk because of rent or mortgage arrears. Their service number is 0808 800 4444.

Money Advice Service is an independent service set up by government providing free and fair money advice. Government backing ensures legitimacy.

How do I know if a debt advice service is free and legitimate?

What types of debt can these services help me with?

These services help with all types of debt including rent arrears, council tax, utilities, loans, credit cards, mortgages, and energy bills. Better Leeds Communities, Citizens Advice Leeds, and the Leeds Money Information Centre specifically cover rent arrears, council tax, and utilities. StepChange and CAP handle problem debt including unmanageable personal debts.

Help and advice with all types of debt including rent arrears, council tax, and utilities is provided by Better Leeds Communities and services listed through the Leeds Money Information Centre.

Citizens Advice Leeds provides help with benefits, housing, employment problems, and debt. Housing debt includes rent arrears and mortgage issues.

StepChange helps with problem debt specifically, meaning unmanageable debts that overwhelm your ability to pay. They assist over 500,000 people annually with various debt types.

CAP releases people from debt, poverty, and its causes, handling unmanageable debt through home visits and creditor negotiation.

Green Doctor provides help with energy debts specifically, plus emergency heating support. This addresses utility debt connected to heating costs.

Shelter provides free legal help if your home is at risk because of rent or mortgage arrears. This specialized support protects housing security.

Money Buddies helps understand bills and financial documents, change gas/electric suppliers to cheaper ones, and avoid illegal money lenders (loan sharks). This addresses utility debt and prevents predatory lending.

Stop Loan Sharks investigates and prosecutes illegal money lenders, providing support for borrowers in the UK who have borrowed from loan sharks. This addresses extreme debt situations from predatory lending.

  1. Where can I get free debt help in Horsforth this week?

    You can get free debt help from Better Leeds Communities, Citizens Advice Leeds, StepChange Debt Charity, Christians Against Poverty (CAP), and National Debtline.

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